The Truth About Debt Collection Agencies

With over 7,000 3rd party debt collection agencies scattered all over the country, the odds of being contacted by an agency after your account becomes delinquent between 30-90 days (or more) are high. By 2013, debt collection lawsuits accounted for 25% of civil cases in state courts. Since November of 2021, the new Regulation F was finalized by the Consumer Financial Protection Bureau (CFPB), which allows debt collectors to contact you by phone, email, text, and even social media platforms. Now that can sound a little scary, but you shouldn’t have to be afraid of these calls. We are not out for blood. The debt collections industry is known to have certain stigmas for obvious reasons, but here at Skyline Hills Financial we strive to change those negative beliefs. Our company is here to bridge the gap between clients and consumers. You should always feel comfortable asking our debt collection experts for help in understanding your balances, interest, judgements, payment options, and more.


A common question we see nowadays is, can people really forget about the stigma that debt collections come with? The answer to that is yes! Our debt collectors are contracted by our clients to work with and find solutions for their consumers' unpaid accounts. With that being said, we want to keep clients happy and take their mission and values to heart. To do that, we need to keep our consumers happy and our collection experts are trained to do just that. Debt recovery professionals will use all avenues available to contact you to recover the money that is owed. If you don’t have any delinquent accounts, you will not have to worry about getting unwarranted calls.

Debt collectors want to be the solution to your problems, not the root of them. Whether a bill was overlooked, or you were not in a position to pay an account, we understand that life can be unpredictable so being a resource you can rely on is a major priority. Having debt does not mean that you do not deserve to be treated with dignity and respect. We emphasize customer service and work with consumers to reach their financial goals. Skyline Hills Financial believes that everyone should be treated the same and given the best experience possible so you can get on track financially. Everyone we talk to has the same rights as the person before, so ask questions, speak up, and seek help.


The CFPB provides many resources that can help if you happen to find yourself in collections. Facing debt can be hard and scary but there are solutions. The best way to deal with debt and get your finances where you want them to be is to take action. By being proactive, you will be a step ahead of the problem. Unpaid bills can affect your credit score which can cause years of headaches. You don’t have to wait till we contact you to deal with your balances, you can call Skyline Hills Financial any day Monday - Friday 8 am – 9 pm or go straight to our website at www.skylinehf.com. We provide you with resources and tools to help you get your finances under control. Whether you are looking for 5 easy ways to budget, information on how to manage your debt, or what to expect when you are in collections, we are here to help and support you every step along the way.

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