Myths About Debt Collection Agencies

Updated: Aug 10

Just like any other business, there are many common myths that create a stigma surrounding the debt collection industry. This article will help clear up some of these myths and give readers a better understanding of the collection industry.

1. Debt Collectors Create a Negative Experience with Customers

No one likes finding out that they are in collections. A good debt collection agency will train their debt recovery specialists to work with the consumers to create a plan that is manageable to the person owing, while at the same time lowering the amount on the bill. Having expertly trained collection specialists will help consumers find a solution that works for both parties. Being respectful and transparent will not only build trustful and respectful relationships but will ensure that each experience is a positive and beneficial one.

2. Debt Collectors are Shady and Use Deceptive Tactics

There are a lot of negative stereotypes used when people think about the debt collection industry. Some of these negative behaviors consist of harassment, bullying, lying, and being deceptive. While that could have been true in the past, nowadays collection agencies must comply with the Fair Debt Collection Practices Act which protects people from any type of abusive tactics that could be used

while collecting debt. At Skyline Hills Financial, professional collection specialists help people manage their owing balances every day while providing elite customer service.

3. Avoid the Debt Collection Agency and Pay the Client Directly

Avoiding a collection agency could potentially lead to future problems when dealing with a past-due bill. When a client sends a bill to a debt collection agency, they no longer spend time working to recover the money that is owing. If a bill has been sent to collections, a person who has not paid their bills will be able to get more information from the debt recovery specialist about the debt since the bill is no longer being worked on by the original client. If someone ignores a collection agency for a prolonged period, future problems may arise. These problems can range from negative impacts on a credit report to even certain legal consequences. While these outcomes are not guaranteed, we encourage you to reach out to the collection agency you are working with and discuss your balance with a collection specialist. They will help you have a better understanding of the situation and assist you with the steps moving forward. thatis owing. If a bill has been sent to collections, a person who has not paid their bills will be able to get more information from the debt recovery specialist about the debt since the bill is no longer being worked on by the original client. If someone ignores a collection agency for a prolonged period, future problems may arise. These problems can range from negative impacts on a credit report to even certain legal consequences. While these outcomes are not guaranteed, we encourage you to reach out to the collection agency you are working with and discuss your balance with a collection specialist. They will help you have a better understanding of the situation and assist you with the steps moving forward.

4. Collection Agencies are a Headache to Work With

Great collection agencies will save their future clients from headaches in the long run. Companies will no longer need to deal with the tedious process of trying to contact, locate, and recover the money from customers who have not paid. This will help any business save money and recover the revenue that is owing without wasting their resources and time that could be spent elsewhere.


Not only does Skyline Hills Financial help their clients with their debt recovery, they also help the people who find themselves in debt by providing free financial advising, online resources and much more due to their customer-focused approach.


For additional collection information, you can visit the Consumer Financial Protection Bureau webpage or click here to read more interesting articles such as The Truth About Debt Collection Agencies.

11 views0 comments

Recent Posts

See All

As of November 30th, 2021, the Consumer Financial Protection Bureau enforced regulation F. This new regulation is a set of mandates that collection agencies must follow in order to abide by the Fair D

Let's face it, businesses have many areas that need to be addressed in order for a company to become successful. Whether it is customer service or product/service quality, business owners need to be a